PURCHASE TERMS
Because this is a digital product and to help prevent fraud, all purchases are final. Please review the course contents and details carefully before making a purchase.
All purchases are final.
Policy applies both types of purchasesB2B and B2C
Before you purchase
Understand what you’re buying
Please take the time to review the course description, included modules, and learning format so that you have a clear understanding of the product before completing your purchase.
Align your expectations with the creator’s work
This course reflects the creator’s own approach, process, and area of expertise. Please make sure that the teaching style and creative outcome align with what you expect to learn.
Watch the final result
Before purchasing, please watch the final-result showcase carefully. It demonstrates the type of work you can expect to create after completing the course.
Get familiar with the creator
We recommend reviewing the creator’s work across their social channels and website before purchasing. This will help you understand the quality, style, and type of work the course is designed to teach.
Duplicate purchase
Purchased the same product more than once
If you accidentally purchase the same product two or more times, you may be eligible for a refund for the duplicate purchases.
Once the required details have been provided, the creator will verify the purchase information and process the refund if everything is confirmed. Without this information, the creator may be unable to assist.
However, this doesn't apply to B2B bulk purchases due to the product nature.
Purchases that are not eligible for a refund
Purchased by mistake
A purchase cannot be refunded simply because it was made by mistake. The checkout process includes several confirmation steps, and buyers are expected to review their order before completing payment.
The course did not meet expectations
Refunds are not available when the course does not match a personal expectation. The course content, final result, showreels, FAQs, and difficulty level are presented before purchase to help you make an informed decision.
Financial circumstances after purchase
Refunds cannot be issued because of financial circumstances that arise after purchase. These situations are personal and outside the creator’s responsibility.
Purchases made without parental or guardian's consent
If a minor makes a purchase without the consent of a parent or legal guardian, the purchase is not automatically eligible for a refund. Parents and guardians are responsible for supervising access to payment methods and purchases made through their accounts.
If you're having trouble downloading, accessing, or receiving your purchased files, please contact SaaSWAVE directly. Lemon Squeezy(merchant of record platform) recommends contacting the original seller when there is a issue with a purchase. source
Purchase Verification
To verify your purchase and assist you, you must provide:
Your Lemon Squeezy purchase receipt
The email address used during checkout
The name used for the purchase
Without this information, we may be unable to verify your order or provide support.
Disposable or Incorrect Email Addresses
You must use a real, working email address when purchasing SaaSWAVE. This is stated before purchase and is required for delivery, order verification, and future support.
If you use a disposable, fake, inaccessible, or incorrect email address and cannot receive or verify your purchase, SaaSWAVE is not responsible for issues resulting from that information.
Discount Codes
If a discount code for the main purchase or from the email receipt doesn't work or has expired, contact SaaSWAVE. Please provide the code, email receipt of your prior order and the email address/name` you've used - so we can verify and assist you.
Expired or invalid discount codes are not guaranteed to be reactivated or replaced if the receipt, email address and name of prior purchase is not provided
Without this information, we may be unable to verify your order or provide support.
Keep Your Receipt
Please keep your purchase receipt. It is required to help us quickly verify your order and resolve purchase-related issues.
The creator respects every customer 💜and wants the experience to remain fair for everyone.
These boundaries are in place because similar situations in previous courses resulted in unfair refund requests and fraudulent claims.
Back to Homepage